FLCs earn Engagement Stars by actively working with tools and resources within FLC LAB to strengthen and improve their labor management systems. All responses are confidential, are not shared with customers and are not used for punishment or reward.
Getting Started:
- FLCs create an account, invite team members, and begin evaluating their management systems across more than 50 labor-related work areas.
- The FLC’s Engagement Profile will increase as assessments are completed, action plans are developed and educational resources are used over time.
Improving Your Engagement Profile
Assessment Star
To earn this star, FLCs must complete all required management statements in the FLC LAB assessment. FLCs will attest that their responses accurately reflect the current status of their management systems to demonstrate credible engagement.
Learning Channel Star
FLCs earn this star by creating an action plan for all management system areas identified as high priority for learning, development and improvement. They must confirm their willingness to share examples of action plans if requested. For areas marked as “We are doing well” or “We are setting an example for our peers”.
Advanced Engagement Star
To earn this star, FLCs must confirm that they understand how their Engagement Profile is shared and commit to completing the assessment credibly and in full. They must also confirm that if their workforce is surveyed, worker responses are expected to align with their own.
Recruitment Star
This star is earned by answering a short set of questions about recruitment practices, including whether the FLC uses or plans to use resources such as the Stronger Together Responsible Recruitment Toolkit, Verité’s Recruitment Cost Calculator, and/or recruitment agencies. FLCs must list any recruitment agencies that provide some or all of their workforce in order to qualify.
Gold Star
FLCs earn this star by verifying that they hold a current certification with an ECIP-approved certification program [anchor link coming] or maintain a “Leading” or “Full” membership status with AAALP [Link coming in Feb]. Certification details must be provided during submission. Once earned, this star remains valid for the full Engagement cycle.